Vinted Users Voice Anger About Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.